RETURNS & EXCHANGE

Not the Right Fit?

We get it—sometimes things don’t work out exactly as planned. If you’re not in love with your purchase, you may request a return within 14 days of receiving your items.

Please note that minor imperfections, such as loose threads or tiny marks, are not considered quality issues.

We ship directly from South Korea via DHL or FedEx, and our return hub is currently located there. We are actively working to offer more convenient return options in the future.

Return Eligibility

Returned items must be:

• Unworn and unused

• Undamaged

• Returned in their original packaging

• Returned with all original hangtags attached

Returns that do not meet these requirements may be declined.

Choose How You Are Refunded

When you submit your return request, you can choose one of the following:

• Store credit — 110% of the value of your returned items. Issued as a gift card you can use on any future order.

• Refund to your original payment method for the value of your returned items.

Return Shipping

We do not currently offer free returns. When you request a return through our Returns page, you can choose one of two options:

• Purchase a prepaid return label. The exact cost for your country is quoted on the Returns page before you confirm your request, so you always know the amount in advance. This cost is deducted from your refund or store credit.

• Send the package back yourself using any carrier you prefer, at your own cost. Please ship to the return address below, use a tracked service, and keep your receipt until your refund has been processed.

We do not charge a restocking fee. Only the applicable return shipping cost will be deducted.

How to Return an Item

1. Visit the Returns page, or access returns through the My Orders page.

2. Enter your order information and select the item(s) you would like to return.

3. Choose store credit or a refund to your original payment method.

4. Choose whether to purchase a prepaid return label or to send the package back yourself. If you purchase a label, the cost is shown before you confirm.

5. If you purchased a label, print it and attach it securely to your package. Please do not change the return address shown on the label. If you are shipping on your own, send your package to the return address below.

Refunds

Once your return arrives at our warehouse, please allow up to 2 weeks for inspection and processing. You will receive an email once your return has been processed.

• Original shipping fees are non-refundable.

• If the original shipping fee was waived, the applicable shipping cost will be deducted from the refund.

• Refunds commonly appear within 5–7 business days, but credit card refunds may take up to 30 days, depending on your card issuer.

Order Cancellations

We do not accept order cancellations.

Orders begin processing immediately after they are placed and cannot be changed or canceled. Please carefully review your items, sizes, shipping address, and payment information before completing your purchase.

Exchanges

If you ordered the wrong size or would like a different item, please email us at help@nothingfitsbut.com for exchanges.

Items must be unused and returned with all original tags and packaging. Exchanges are not free, and the applicable shipping costs will apply.

Final Sale

Final Sale items are non-returnable and non-exchangeable.

Fraudulent Returns

At Nothing Fits But, we value the trust and integrity we share with our customers. We maintain a zero-tolerance policy for fraudulent orders and returns. Any intentional or malicious activity may be reported to the appropriate local authorities.

Return Address

If you are shipping your return yourself, please send it to:

Nothing Fits But, The RK Inc.
557-25, 201, Sinsadong, Gangnamgu
Seoul 06033
South Korea
+82 10-4881-0529
help@nothingfitsbut.com

For additional assistance, please contact us at help@nothingfitsbut.com.

Thank you,
Team NFB